Privacy policy

Websucces Marketing is an online marketing agency based in Amsterdam. We are responsible for processing personal data as outlined in this statement. Any questions? Email team@websuccesmarketing.nl or call 020-7223850.

Contact and enquiry details: name, email address, phone number, website URL, and the contents of your message whenever you fill in a form, book an appointment, or request an audit.

Course and account details: email address, name, and your progress whenever you create an account for our learning environment.

Order details: name, email address, and your order details whenever you purchase a course or service. Payments are handled via our payment provider; we do not store any payment details.

Website data: anonymised statistics about the use of this website.

To respond to your enquiry and provide a quote or advice.

To schedule and confirm appointments.

To fulfil an agreement, such as granting access to a course or delivering a service.

To improve our website and services.

We keep enquiries for up to two years after the last contact. We retain accounting and invoicing records for seven years, as required by Dutch tax authorities. Account details are kept for as long as your account remains active.

We never sell your data. We work with data processors for hosting, email, payments, and analytics. We have data processing agreements in place with them. Data is only processed outside the EU if appropriate safeguards are in place.

You have the right to access, rectify, or have your data deleted, as well as to object to its processing. Send an email to team@websuccesmarketing.nl; we will respond within four weeks. If we cannot resolve the issue together, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

We take appropriate technical and organisational measures: encrypted connections, role-based access, and secure data storage.